Here are some successful cases of self-service kiosks in the catering industry:
1. Eatsa: Eatsa is a fast food chain headquartered in the United States, dedicated to providing a healthy and fast self-service
dining experience. They use self-service kiosks to allow customers to choose their own menu, customize food, and then pick
up food through self-service pick-up counters. Eatsa's self-service kiosk provides an efficient and personalized ordering and
pick-up experience, which is popular among consumers.
2. Wow Bao: Wow Bao is an American fast food chain that specializes in providing Asian style buns and fast food. They adopted
a self-service ordering and pick-up method, where customers can choose a menu through a self-service kiosk, complete payment,
and obtain the ordered buns through the self-service pick-up counter. This self-service method provides customers with a convenient
and fast dining experience.
3. CaliBurger: CaliBurger is an international chain hamburger restaurant that offers customized burger choices through self-service
ordering terminals. Customers can choose the ingredients, flavors, and accessories for their burgers through self-service terminals,
and then pick up their customized burgers at the pick-up counter. This personalized self-service method provides more flexible and
personalized dining options.
4. McDonald's: The globally renowned fast food chain McDonald's has also started introducing self-service ordering terminals.
Customers can use self-service terminals to select menus, customize meals, and complete payment through the terminal.
This approach improves ordering efficiency, reduces customer queuing time, and provides a personalized ordering experience.
These cases demonstrate the successful application of self-service kiosks in the catering industry. Through self-service ordering
and pick-up terminals, the catering industry can provide a more convenient and personalized dining experience, reduce queuing time,
improve service efficiency, and enhance customer satisfaction.
Contact Person: David TAN