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32Inch touchscreen hotel check in kiosk with card dispenser self-service kiosk
Product Quick Information
A hotel customer self-service kiosk is a device that provides self-service and convenience to hotel customers.
It is usually located in the hotel's lobby or other easily accessible areas, providing guests with various services
and information to improve customer satisfaction and efficiency.
1.Check-in and Check-out: Guests can complete the check-in and check-out process through self-service kiosks,
eliminating the need to wait in line at the front desk. They can enter reservation information, confirm identity,
select a room type, and pay. Upon check-out, guests can settle their bill and get their deposit back through the kiosk.
2.Room selection: Guests can browse through the hotel's different room types, layouts and prices through self-service kiosks
to choose the room that best suits them. They can view room pictures, facility descriptions and related information to make
an informed choice.
3.Service Requests: Guests can make various service requests at the kiosks, such as extra towels, toiletries or room cleaning.
They can fill out the corresponding form, submit the request and get confirmation. Hotel staff will handle these requests
in a timely manner.
4.Check-out Procedures: At check-out, guests can complete check-out procedures through self-service kiosks,
including settling bills, checking room status and evaluating hotel services. This reduces queuing time and increases efficiency.
1.Dining Reservations: If the hotel has a restaurant or provides catering services, guests can make table reservations
through self-service kiosks. They can choose the meal time, number of people and special requests,
and get a confirmation of the reservation.
2.Travel Information: Self-service kiosks can provide information on local tourist attractions, transportation,
events and shopping. Guests can browse maps, attraction introductions and tour routes, and get relevant guidance and advice.
3.Hotel facilities introduction: Guests can learn about the hotel's various facilities and services through the self-service kiosk,
such as gymnasium, swimming pool, meeting room, etc. They can view facility hours, regulations and booking information.
Hotel customer self-service kiosks can provide a more convenient and personalized service experience, reduce contact between
guests and hotel staff, save time and increase customer satisfaction. They also reduce the burden on front-office staff,
allowing them to focus on more complex issues and higher-quality service.
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