Function:
1. Self-service check-in: Guests can choose to check-in through the self-service check-in machine, fill in relevant information and complete check-in registration.
2. Room card processing: Guests can use the self-service check-in machine to generate an electronic room card, eliminating the need to wait for the front desk.
3. Select room type: Guests can choose their favorite room type based on real-time room status.
4. Update personal information: Guests can update personal information at any time, such as contact information, payment method, etc.
5. Checkout and check-out: When checking out, guests can complete checkout through the self-service check-in machine, check the bill and select a payment method.
Features:
1. Strong interactivity: The self-service check-in machine uses interactive devices such as touch screens, which is user-friendly and easy to operate.
2. Multi-language support: Able to provide multi-language options to facilitate international guests.
3. Real-time information update: Real-time connection with the hotel management system to ensure timely update and synchronization of information.
4. Security: Use security encryption technology to ensure the privacy and security of guests’ personal information.
5. Save time: Guests do not need to wait in line and can quickly complete the check-in and check-out process.
Advantage:
1.Improve efficiency: Self-service check-in reduces the time for guests to interact with the front desk and improves service efficiency.
2.Reduce labor costs: Reduce the burden on front desk staff and reduce hotel operating costs.
3.Improve customer experience: Guests can choose services more independently, which enhances customer satisfaction.
4.Adapt to diverse needs: Different types of guests can freely choose services according to their personal needs, improving personalized experience.
Application scenarios:
Peak period management: When passenger flow is large, self-service check-in can effectively relieve the pressure on the front desk and improve service speed.
Business travelers: Suitable for business people who can complete check-in and check-out independently.
International Hotel: Provide multi-language options for international guests who do not understand the language to improve international service levels.
Long-stay guests: For long-stay guests, you can update your personal information and room selection at any time.
